The Comunidad de Madrid announced a partnership with Microsoft to train all 170,000 regional civil servants in generative AI using Microsoft 365 Copilot Chat. The regional government committed to delivering AI literacy training across its entire public workforce — not limited to technical staff. The initiative is government-driven and covers responsible and ethical use of AI tools for public service delivery. No minimum AI training standard is defined in law, and the training is delivered through a commercial partnership rather than a statutory mandate, but the commitment covers all staff systematically.
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